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FAQ

Your most frequently asked questions

Access and Connectivity

Reset the password or contact support.

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The application has been designed to be fully responsive, which means that it automatically adjusts to the screen on which you are viewing it. So you can access it from a computer, tablet or mobile phone, whichever you prefer.

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The EMI application is compatible with all browsers, without exception.

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Assistance and support

There are no video tutorials, but you can request a free, personalised demonstration of the EMI application. To request one, simply fill in this form on the contact page, and we’ll get back to you as soon as possible.

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User support is available either :

  • Directly in the EMI application via online chat.
  • By mail
  • By telephone Monday to Friday

Support is provided by an ImaGeau hydrogeologist. So you can be sure of a response by chat, email or telephone from someone with both technical expertise and the ability to explain how to use the application.

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If you have a problem, we can help you during office opening hours, Monday to Friday, 9am to 6pm.

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You need to stop drilling from time to time during the day.

Conditions:

  • Downtime of 90 consecutive minutes (minimum).
  • Pumping time 60 consecutive minutes (minimum).
  • Flow rate variation of less than 10% during pumping.
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Sensors are installed in the works, and this data is centralised in a device called supervision. The supervision system automatically manages all the alarms and the starting and stopping of the pumps. For example, when the water tower is empty, the borehole pump starts up.

The EMI application communicates directly with the supervision system and receives all the data transmitted by it. We can confirm that TOPKAPI, the most commonly used supervision, is compatible with EMI. The developers of the EMI application have developed algorithms that make it possible to read all types of files from all supervision systems, even those that are not the best known on the market.

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imaGeau offers support to manufacturers on the risk of drought and the performance of their facilities.

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Billing and subscriptions

No, you can add as many users as you need without this affecting the subscription price. However, it is the number of books followed that determines your monthly payment.
We offer two basic packages, which you can then customise to suit your needs. You can see the details of these packages on our prices page.

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Contact support.

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See CGS articles 16 and 17: https: //docs.google.com/document/d/1-5FVTmXuC7yL-eUYPhYfUn6NEOL0yNij/edit

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Data Management

You can import documents from different locations in the application:

  • On your profile, in Administration via the data import tab (STP/FSTP, folders and file format)
  • Directly on the structures concerned:
    • Add data manually in the “instrumentation” tab > the “add data” option is displayed when you hover over the variable concerned.
    • Add documents in the tab of the same name, using the “add documents” button.

At the same time, EMI gives you the option of exporting a certain amount of data:

  • Graphical data from the “analytical” tab of the structures
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→ See RGPD policy https://www.notion.so/imageau/Politique-de-confidentialit-93f94db7d0b84227be4d158c5b41c21c?pvs=4

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The original raw data is stored in an EMI database and then undergoes one or more operations, depending on its type:

  • Validation
  • A correction
  • A conversion
  • A calculation
  • An aggregation

The new data obtained is then recorded in the database. If the data has a small time step, it is also aggregated to a daily time step.

The data can then be used for indicator calculations and visualisations in EMI. Users with editing rights can modify or delete daily data. These operations are fully reversible.

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You can read our privacy policy directly on the dedicated page: https://www.imageau.com/politique-de-confidentialite/

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Design office

The EMI Pro package includes advice and support from the hydrogeological office to protect your assets and resources.

Basic subscribers can call on the services of a hydrogeologist, but the cost of the service will be in addition to the EMI subscription fee.

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ImaGeau’s hydrogeologists prepare and update regulatory dossiers:

  • file under the Environment Code and the Public Health Code
  • file prior to the opinion of the approved hydrogeologist
  • authorisation and declaration file and mining code file

Contact us

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ImaGeau’s hydrogeologists can manage your projects:

  • Advice and monitoring of the proper execution of your works (creation of works, regulatory compliance, renovations, etc.).
  • On-site monitoring by an expert hydrogeologist and completion report

Contact us.

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To contact the design office, you can transfer your request via the contact form on the site, or reach us by telephone on 04 67 20 41 31.

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PSR stands for plan for securing access to water resources. The PSR report is a service that is particularly appreciated by our customers. It consists of an exhaustive inventory of your assets, resources and performance. It is produced to help you optimise and secure your resources. To do this, the document is divided into several parts:

  • Identifying the issues
  • Recommendations and prioritisation of actions to be taken
  • Drawing up an action plan
  • Budget planning spread over several years

Our hydrogeological consultancy will then help you implement these actions.

The PSR report is automatically included in the EMI Pro package, but can be requested separately if required.

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Hydrogeology is the science that studies groundwater, its circulation and its interaction with the soil and rocks.

For industry, it is essential for optimising the use of water resources, preventing pollution risks and ensuring regulatory compliance.

Good hydrogeological management also reduces the costs associated with water supply and treatment.

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A hydrogeologist is assigned to your account. We want to maintain as close a personal relationship as possible, enriched by the experience gained on the site monitored by the hydrogeologist assigned to your contract.

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EMI application

Absolutely. EMI performs an algorithmic calculation to determine the specific flow rate, a performance indicator that we use to establish several thresholds:

  • Current specific flow
  • Original specific flow
  • Work in progress
  • Work to be regenerated.
drilling indicator deteriorates

This means you receive an immediate alert when a borehole shows signs of deterioration.

The application allows you to monitor the performance of the borehole and its state of health in real time, and enables you to take regeneration measures before the borehole is irreparably compromised.

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Yes, this advance has been made possible by artificial intelligence, in particular mathematical models based on Machine Learning and Prophet. We can predict groundwater levels and river flows 20 days in advance, and assess future seasonal trends based on the same data 90 days ahead.

For the moment, this feature is only available for piezometers, but we are working on extending it to boreholes.

What’s more, AI allows you to generate a summary of the state of drought in your area, giving you an overall view of the situation.

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When we initialise EMI on behalf of our customers, we ask them to provide us with all the information and documents required for each of their works. We then sort and import the relevant data into the application to make it complete and operational.

There are two possible scenarios:

  • Customers can download new items themselves over time, directly into the application.
  • imaGeau regularly follows up with the customer and receives items on their behalf, which we upload to the application as we go along. The customer can also add documents as required.
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Yes, EMI makes it easy to share information, with the option of exporting the graphic as an image (SVG, JPEG or PNG), as data (CSV or XLS), or as a PDF.

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The EMI application enables local authorities using the same water table to share their data. This pooling of information and observations is an effective way of anticipating potential crises.

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The EMI application considerably simplifies the process of securely sharing your data with the prefecture, which is responsible for monitoring and establishing water restrictions. No more time spent filling in Excel files every week: we offer you a simple solution to meet your data transmission obligations as a drinking water operator.

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We’ve designed this feature to be easy to use, ergonomic and, above all, fully customisable. So you can change their appearance: colours, shape, display, layout, etc.

By default, you can view the data for your facility in the form of graphs to get an overall, visual perspective of the variable. But you also have the freedom to create your own customised graphs, by cross-referencing information from any private or public facility in your area. For example, you can compare the performance of a piezometer with rainfall data.

Once created, these graphics can be easily exported and shared.

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On your overview, you can get a direct view of the performance status of your borehole in relation to its colour:

  • Green: normal
  • Yellow: moderately low level
  • Red: very low level
drought indicator map

Clicking on the facility you are interested in takes you to the dashboard, which displays real-time data for your facility: facility performance level, volume, flow rate, water level, static water level, drawdown and specific flow rate.

You will also find 5 other tabs:

  • Information: static information about the borehole (BSS code, creation date, diameter, altitude of well screens, GPS coordinates, depths, which body of water it pumps into, administrative authorisations, etc.).
  • Analytical: data in the form of dynamic graphs, with weekly and two-year views.
  • Instrumentation : volume, flow rate, water level, static water level, drawdown, specific flow, metrics taken from sensors in the field, but which can also be integrated manually if required.
  • Documents : an area where you can import files, reports, technical sections, diagrams, etc. – anything of interest relating to this station.

Settings: to modify or add information about the work.

drilling indicator
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The EMI application allows you to be alerted in the event of a prefectoral drought decree in your area. You can also view the content of the decree: communes concerned, period of validity, restrictions, history.

There’s also our infosecheresse.fr website, which provides live information on the state of drought resources in France, thanks to government open data databases on meteorology, hydrology and hydrogeology.

EMI application - drought indicators
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EMI data is updated according to the recording frequency, usually every 15 minutes. Although the application displays a daily average value, it is possible to display the precise data every 15 minutes. So you can choose to receive updates every 15 minutes or once a day.

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The application allows you to monitor data from your private network as well as from public stations:

  • Boreholes/wells
  • Sources
  • Piezometers
  • Limnimeters
  • Watercourses
  • Weather station

At a glance, you can see the state of the region’s resources thanks to various drought status indicators: normal, moderately low, low or very low. You can then click on one of the structures in particular to see in more detail the reason for the state observed.

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EMI is aimed at all water managers who want to have an overall view of the state of water resources in their area, by bringing together all the data at their disposal in a single application.

Our users include :

  • Resource managers within local authorities, who monitor the state of resources and ensure that there is enough water to distribute to the population.
  • Employees of an EPTB (Etablissement Public Territorial de Bassin), whose mission is to monitor the state of water resources.
  • Managers of industrial plants, who check the performance of their boreholes and the availability of water for their operating needs.
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Industrial rates

We offer an audit from €15,000 excluding VAT per industrial site. The price depends on a number of factors, including the size of your site, the complexity of your infrastructure and the specific nature of your requirements.
We offer customised solutions for each industrial customer, ensuring a tailored approach to each situation.

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Industry

We offer a continuous monitoring solution, EMI Industrie, which enables you to :

  • Monitor your resource’skey indicators in real time.
  • Receive alerts in the event of supplytensions.
  • Reassess your vulnerability annually and adjust your strategy.

Become a Beta Tester for this innovative solution

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Yes, there are several solutions:

  • Optimising consumption (more efficient equipment, reducing losses).
  • Reuse and recycling of industrial water.
  • Diversification of supply sources (dual connection, storage, intelligent management).
  • Real-time monitoring to anticipate and adjust consumption.
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Our services do not cover the optimisation of manufacturers’ internal processes, such as on-site water recovery or recycling.

We focus exclusively on external water resources, i.e. :

  • Assessing and securing sources of supply (boreholes, groundwater, community networks).
  • Analysis of water-related risks linked to the site’s environment (stress on resources, drought warnings, climate change).
  • Anticipating the risks of water supply disruption to ensure continuity of production.
  • Implementingsecurity strategies through targeted action plans and monitoring solutions.
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Here are a few best practices to implement:

  • Reducing water consumption through more efficient processes.
  • Recycling and reusing water in industrial processes.
  • Secure chemical storage facilities to prevent accidental pollution.
  • Regularly check water quality by installing monitoring devices.
  • Optimise extraction according to the capacity of the available underground resource.
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  • Identify and optimise the items that consume the most energy.
  • Integrate waterrecycling and reusetechnologies.
  • Improving the management of processes requiring industrial water (cooling, cleaning).
  • Train your teams to manage resources more effectively.
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Optimisation involves a number of levers:

  • The introduction of precise monitoring of water consumption.
  • The use of technologies for recycling and reusing industrial water.
  • Responsible operation of boreholes and wells.
  • Adopting water treatment solutions tailored to industrial activity.
  • A hydrogeological study will identify areas for improvement to optimise these resources.
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  • Monitor drought decrees and legal developments in your area.
  • Carry out a compliance diagnosis to avoid any penalties.
  • Reduce your water impact through more sustainable practices.
  • Use monitoring and forecastingtools to adjust your consumption.
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We carry out a water vulnerability assessment using the Water Stress Index (WSI), which assesses your site’s exposure to water scarcity. Then, if the WSI score (rating from 1 to 5) exceeds the threshold of 3.5, we recommend an in-depth water risk audit. This audit identifies your weak points and proposes concrete corrective actions.

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imaGeau supports manufacturers in managing water-related risks and ensuring regulatory compliance, thanks to continuous regulatory monitoring and advanced anticipation tools.

📌 Proactive regulatory watch
We constantly monitor legislative developments and prefectoral decrees relating to water. This enables manufacturers to anticipate restrictions on use, new obligations and risks of non-compliance before they become major constraints.

📌 Risk assessment and compliance
Our water risk audits include an in-depth analysis of the regulatory obligations applicable to your site (quality of resources, limits on withdrawals, borehole management, reporting obligations, etc.).

📌 C ompliance assistance
Thanks to our expertise and recommendations, we help manufacturers adapt their water supply strategies to comply with legal requirements, avoid penalties and secure their access to the resource.

📌 Simplified monitoring and reporting
With our EMI Industrie monitoring tool, manufacturers have real-time monitoring of key indicators for their water resources. This means they can document their water management reliably and reactively in the event of an inspection or regulatory change.

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An initial diagnosis can be made in a few days using the Water Stress Index.
The on-site audit generally takes one to two weeks, depending on the complexity of the infrastructure.
The report and recommendations are delivered within three weeks of the site visit.

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The cost depends on a number of factors:

  • The size of the site and the complexity of the subsoil.
  • The level of detail of the study (simple diagnosis or in-depth analysis).
  • Applicable regulations, which may require specific studies.
  • The methods used (surveys, modelling, laboratory analyses).
  • In general, a hydrogeological study for an industrial site can cost between €5,000 and €30,000, or even more for very detailed analyses. A personalised estimate is required to assess the precise budget.
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The cost varies according to the size of your site and the complexity of your supply.

In any case, it is inevitably much lower than the cost of a supply disruption.

We offer tailored packages and a free estimate on request.

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  • Check the quality and stability of supplies.
  • Securing alternative water sources in the event of contamination or shortages.
  • Ensuring strict compliance with health and environmentalstandards.
  • Assess the risks of breakdown upstream with a specific audit.
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A hydrogeological audit allows :

  • Assess water availability and optimise its use.
  • Anticipate the environmental risks associated with withdrawals and discharges.
  • Ensure regulatory compliance by identifying the necessary actions.
  • Improve operational efficiency by reducing dependence on external resources.
  • To integrate a CSR approach by limiting the impact of industrial activity on water resources.
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  • Supply disruption (single borehole, network cut-off, overexploited water table).
  • Poor water quality (pollution, lower standards).
  • Regulatory restrictions (drought decrees, new standards).
  • Increased costs associated with water scarcity and treatment.
  • Environmental and reputational consequences if your consumption is poorly controlled.
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The main risks are :

  • Depletion of resources: excessive abstraction can lead to the drying up of water tables.
  • Water pollution: chemical or organic substances from industrial processes can contaminate groundwater.
  • Soil subsidence: excessive pumping can cause subsidence, endangering infrastructure.
  • Conflicts of use: poorly managed exploitation can affect other users of the water resource (farmers, local authorities).
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The water risk audit includes :

  • An analysis of water supplyinfrastructures.
  • An assessment of the risk of a power cut.
  • Consideration of crisis scenarios and their impact on production.
  • A precise action plan to reduce your exposure to risk.
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Hydrogeology is the science that studies groundwater, its circulation and its interaction with the soil and rocks.

For industry, it is essential for optimising the use of water resources, preventing pollution risks and ensuring regulatory compliance.

Good hydrogeological management also reduces the costs associated with water supply and treatment.

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A water borehole is a deep well drilled to extract water from a deep underground aquifer. It allows a high flow rate and more controlled operation.
A well is a wider, shallower excavation, often used for surface or shallow groundwater abstraction.
In an industrial context, drilling is often preferred to guarantee a stable and secure supply.

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Manufacturers must comply with a number of regulations, including :

  • The Law on Water and Aquatic Environments (LEMA), which regulates water use and requires authorisation for certain abstractions.
  • Wastewater discharge standards as defined by the French Environment Code.
  • The European Union’s Water Framework Directive, which sets targets for the quality and preservation of water resources.

A hydrogeological study helps to anticipate these obligations and ensure that an industrial site complies with them.

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  • Activate your water emergency plan and prioritise uses.
  • Check alternative water sources and storage capacities.
  • Analysing the impact on production and adjusting processes.
  • Contact a water crisis management expert for rapid assistance.
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Companies can use :

  • Intelligent sensors to monitor water levels and quality in real time.
  • Numerical modelling to predict the impact of withdrawals and discharges.
  • Drones and thermal cameras to map wetlands and detect any leaks.
  • Industrial water management systems to automate the optimisation of consumption and recycling.
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Our scope of intervention

We provide our services to manufacturers in the following sectors using water as an ingredient and industrial water:

🍏 F ood
Beverages: Bottled water, soft drinks, fruit juices, beer, spirits.
Processed products: Soups, sauces, preserves, ready meals.
Dairy products: cheese, yoghurt, milk.

💄 Cosmetics and care products
Moisturisers, lotions, shampoos, shower gels, perfumes.
Water is often the first ingredient on INCI lists.

💊 Pharmaceuticals
Manufacture of medicines: tablets, syrups, injectable solutions.
Medical products: eye drops, washing solutions.

🧪 Chemicals and household products
Paints, solvents, detergents, washing powder, cleaning products.

Luxury industry
Perfumery, top-of-the-range skincare using specific waters or “thermal waters”.

🔬 Technology sector
Electronics: some industries use ultrapure water as an ingredient or to clean components.

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Water is a resource under increasing pressure, with more frequent droughts, stricter regulation and sharply rising industrial demand. A supply disruption can paralyse your production, generate significant financial losses and impact your regulatory compliance.

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Integrations and APIs

Automatic recovery of piezometric and hydrometric data available on hub eau. Integration of Météo France data. Standardised data exchange protocol with SAUR, Suez and Veolia. Integration possible via FTP/SFP protocol, RabbitMQ or via our webservice. EMI is compatible with all brands of sensor.

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Local authorities

Periods of drought and the increasing scarcity of resources mean that local authorities have to proactively manage their drinking water supplies. Anticipation is based on several key actions:

✅ Real-time monitoring of water tables: Continuous monitoring enables trends to be identified and drops in levels to be predicted before they become critical.

✅ Optimising the management of water catchments: Careful use of underground resources avoids overpumping and ensures a balanced distribution between uses.

✅ Implementation of predictive tools: By modelling hydrogeological data, it is possible to anticipate crisis scenarios and adopt appropriate measures (restrictions, new water catchments, interconnections, etc.).

With imaGeau, local authorities have real-time indicators and advanced analyses to help them secure their water supply and avoid emergency situations.

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The sustainable operation of a water catchment is based on a balance between the quantity abstracted and the capacity to renew the resource.

To achieve this:

Accurately assess natural groundwater recharge: Measure levels and flows to adjust abstractions.
Implement continuous monitoring: Thanks to imaGeau sensors, it is possible to instantly adapt operations to hydrological conditions.
Analyse the impact of water abstraction on the environment: Balanced management helps to preserve associated ecosystems (wetlands, watercourses, etc.).

With imaGeau, local authorities have access to reliable data to help them make sustainable use of their resources and prevent the degradation of groundwater.

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Local authorities are facing increasing pressure on water resources due to recurring droughts and changing rainfall patterns. Several strategies are needed:

🔹 Diversification of resources: Develop new water sources and encourage interconnections between networks.
🔹 Dynamic management of abstractions: Adapt the operation of water catchments in real time to avoid overexploiting sensitive water tables.
🔹 Reuse of treated wastewater (REUT): A promising solution for limiting the use of drinking water in certain sectors.
🔹 Resource monitoring and modelling: Anticipating medium- and long-term developments using analysis and prediction tools.

With its advanced monitoring and analysis solutions, imaGeau supports local authorities in the transition to more resilient water management.

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At imaGeau, we provide local authorities with real-time monitoring solutions and predictive analyses for intelligent, stress-free water management. Our technology makes it possible to continuously monitor groundwater levels and anticipate crises before they occur.

Our added value:

A preventive approach – Avoid shortages thanks to anticipation based on accurate data.
Advanced technology – Our sensors and digital models offer a detailed view of how groundwater behaves.
Expert support – Our hydrogeologists translate data into concrete action to optimise water management.

With imaGeau, local authorities can move from reactive to predictive management, with greater control over their water resources and greater resilience in the face of climatic hazards.

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Groundwater resources are exposed to various forms of pollution that compromise their quality and use. Among the most common:

🔴 Nitrates and pesticides: Resulting from intensive farming, they degrade the quality of drinking water and require costly treatment.
🔴 Hydrocarbons and solvents: Industrial pollution that can have a lasting impact on groundwater.
🔴 Domestic discharges and poorly treated wastewater: Poor management of non-collective sanitation can lead to bacteriological contamination.

Solutions : Regular monitoring of water tables enables pollution to be detected quickly and corrective action to be taken. With its intelligent sensors and monitoring platform, imaGeau helps local authorities gain a better understanding of pollution trends and strengthen the protection of their water catchments.

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Local authorities are responsible for collecting, treating and discharging wastewater in compliance with environmental standards.


📌 Collective sanitation obligation : Local authorities must set up a collective sanitation network in densely populated areas and ensure that it operates properly.
📌 Non-collective sanitation (ANC): In areas not connected to the network, they must control individual installations to prevent diffuse pollution.
📌 Discharge standards: Wastewater treatment plants must comply with quality thresholds set by regulations (WFD, European standards, etc.). Regular monitoring is mandatory.
📌 Planning and monitoring: Local authorities must draw up a sanitation zoning plan and ensure that installations comply with regulations via the Service Public d’Assainissement Non Collectif (SPANC).

imaGeau helps local authorities optimise their wastewater management by integrating innovative solutions for real-time monitoring and reducing environmental impact.

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Technological advances offer local authorities new solutions for better water management:

📡 Real-time monitoring with connected sensors: Continuously measure groundwater levels and quality to detect anomalies before they become critical.
🧠 Predictive modelling and artificial intelligence: Anticipating trends and adjusting water management strategies.
📊 Integrated management platforms : Centralising all data and facilitating decision-making.

With its innovative solutions, imaGeau helps local authorities to move from reactive to anticipatory management, thereby reducing the costs and risks associated with water resources.

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A hydrogeological study is essential in several cases:


When creating or extending a drinking water catchment: Make sure that the resource is sufficient, can be used sustainably and is protected from pollution.
➡ Before any urban development project impacting water resources: Business parks, housing estates, infrastructures… all projects requiring an assessment of their impact on groundwater.
In the event of groundwater pollution problems: Identify the source of the contamination, define protective measures and restore water quality.
To prevent the risks associated with droughts and floods: A better understanding of the subsoil makes it possible to adapt water management and anticipate crises.
At imaGeau, we support local authorities at every stage in the sustainable and controlled use of their water resources.

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👉 Recognised expertise in hydrogeology: Over 15 years of supporting local authorities in monitoring water tables and optimising water catchments.
👉 Cutting-edge technologies: Smart sensors, analysis platforms, advanced modelling… for more effective management.
👉 A proactive and predictive approach: Anticipate crises rather than suffer them.
Customised support: Diagnosis, advice and training for optimised resource management.

Would you like to strengthen your water management strategy? Contact us for a personalised study.

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Local authorities are responsible for guaranteeing a safe and sustainable supply of drinking water. By monitoring groundwater levels, they can anticipate drops, optimise resource management and prevent the risk of pollution. With climate change and increasing periods of drought, proactive management is essential to avoid restrictions on use and ensure a balanced distribution between all users (agriculture, industry, private individuals). A well-monitored water table means a better protected resource and more efficient water management.

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Urban development is profoundly altering the natural water cycle, with soil sealing, reduced infiltration, increased water abstraction, etc. Poor management can lead to :

🚨 Local shortages: An overexploited water table will no longer recharge properly.
🚨 Land subsidence: Falling water levels can cause the ground to settle and damage infrastructure.
🚨 Risks of contamination : Faulty sewage systems can have an impact on underground resources.

Continuous monitoring of water tables enables local authorities to anticipate these risks and adapt their planning policies. Thanks to its intelligent sensors and expertise in hydrogeology, imaGeau offers a clear, real-time view of how water resources are evolving.

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Local authority rates

This diagnosis costs for an industrial site in France :

📌 Initial fee : €7,000 excluding VAT per industrial site
📌 Rate per site updated each year: €1,500

Initial fee + 5-year update per industrial site: €10,000

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Prediction

Yes, AI is capable ofidentifying the climatic and hydrological trends that influence groundwater levels.
By analysing recharge and consumption cycles, it can predict periods of risk andalert water managers upstream.

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No, AI is a decision-making tool, not a substitute for experts. AI models provide accurate analyses, but their interpretation and application remain the responsibility of professionals in the sector.

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AI uses large quantities of data (rainfall, temperatures, abstractions, water quality, etc.) to build predictive models. Using machine learning techniques, these models analyse past and current trends to anticipate fluctuations in water tables and warn of potential shortages or flooding.

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There are a number of stages involved in setting this up:

1️⃣ Collecting and structuring hydrological and climatic data

2️⃣ Choosing the right artificial intelligence models for your needs

3️⃣ Training and validation of predictive models

4️⃣ Integration into management and decision-making systems

5️⃣ Monitoring and continuous improvement of forecasts

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➡️ Data reliability: The quality of forecasts depends on the accuracy of the data provided.

➡️ Model complexity: Some models can be difficult for non-specialists to interpret.

➡️ Technological dependency: Requires appropriate infrastructure to collect and process data continuously.

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Accurate predictions: Better anticipation of water level variations.
Optimisation of resources: Improved management of water abstraction and allocation.
Risk reduction: Reduced risk of drought and flooding.
Time and efficiency savings: Rapid, automatic analysis of data in real time.

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AI models use a variety of data from different sources:

  • Measurement of piezometric levels
  • Meteorological data (rainfall, temperature)
  • History of water abstraction and use
  • Geological and hydrological data
  • Satellite images and remote sensing data
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Artificial intelligence applied to groundwater is the use of advanced algorithms and machine learning models to analyse hydrogeological data and predictchanges in groundwater reserves. These systems enable better management of resources by anticipating variations in groundwater levels.

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Several companies and research organisations are working on these technologies, including :

📌 S tart-ups specialising in hydrology and AI

📌 Universities and environmental research laboratories

📌 Government agencies and meteorological institutes

📌 Water management companies

Artificial intelligence offers an unprecedented opportunity for more sustainable and resilient groundwater management. Its integration into water management policies could contribute to better preservation of resources in the face of climatic and ecological challenges.

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AI tools for groundwater forecasting are used by :

  • Local authorities and water agencies
  • Water supply network managers
  • Farmers and industrialists dependent on water resources
  • Researchers and hydrogeologists
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Prices

We offer an audit from €15,000 excluding VAT per industrial site. The price depends on a number of factors, including the size of your site, the complexity of your infrastructure and the specific nature of your requirements.
We offer customised solutions for each industrial customer, ensuring a tailored approach to each situation.

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This diagnosis costs for an industrial site in France :

📌 Initial fee : €7,000 excluding VAT per industrial site
📌 Rate per site updated each year: €1,500

Initial fee + 5-year update per industrial site: €10,000

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Registration and User Account

There is no limit to the number of users, whether you opt for the basic package or the EMI Pro package.

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There is no limit to the number of members in a workspace.

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You can change your details by clicking on your name at the top right of the screen, then click on the tab that interests you:

  • Administration: to manage the information linked to the application, i.e. the sites, stations and sensors monitored, the users of the space (if you are the manager) and the import of data.
  • My account: to change your personal details, manage access to your workspaces or delete your account.
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To manage your workspace users, you need :

  1. Access your profile.
  2. Click on the Administration tab.
  3. Navigate to the “Users” section.
  4. Add new users using the “Create a user” button.
  5. Delete users by clicking on the corresponding bin icon.
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To subscribe to the EMI application or request the services of our hydrogeologists, please contact us using the form available on our website or by calling us on 04 67 20 41 31. We will be delighted to discuss your requirements with you and provide you with the information you need to set up this collaboration.

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If you forget your password, you can generate a new one using the “forgotten password” function available on the login portal. You will then receive an e-mail enabling you to create a new password.

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Users are divided into three roles:

  • Manager: space administrator,
  • The editor: can modify data, perform operations on stations, etc.
  • Reader: simple data consultation

The space manager assigns the user’s role when they are created.

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Exactly. You can create sites and select only the information that is useful to the user: structures, open data stations, hydrological features, etc.

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Risk audit

Yes, imaGeau supports its customers worldwide to optimise water management in their industrial processes. Thanks to our expertise and our network of partners, we can adapt our solutions to the specific features of each market and to local regulations.

Whether it’s a water risk audit,optimising usage or regulatory compliance support, we offer our know-how and innovative technologies to ensure sustainable and efficient management of water resources.

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Our audit service is aimed at all industries that use water in their manufacturing processes, whether as an essential ingredient or for specific production and quality requirements. It is particularly relevant for :

  • Food: production of beverages, processed and dairy products, where water plays a central role in formulation and health safety.
  • Pharmaceutical industry: manufacture of medicines and medical devices requiring ultra-pure water.
  • The luxury industry: top-of-the-range perfumery and cosmetics incorporating specific or thermal waters.
  • The electronics industry: manufacture of components requiring ultrapure water for cleaning and production.

Our water risk audit service supports these sectors by guaranteeing optimised and secure water management at every stage of the process, thereby reducing risks and ensuring compliance with the most demanding standards.

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Carrying out a water risk audit for your industrial site strengthens your company’s position with insurers by demonstrating proactive risk management.
Some insurance companies require the implementation of prevention and resilience measures in the face of water risks.
A detailed auditprovides guarantees that your infrastructure is secure and demonstrates your commitment to a controlled management approach.
This approach improves your company’s reliability, strengthens your credibility with insurance companies and may enable you to obtain more advantageous cover conditions.

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We offer an audit from €15,000 excluding VAT per industrial site. The price depends on a number of factors, including the size of your site, the complexity of your infrastructure and the specific nature of your requirements.
We offer customised solutions for each industrial customer, ensuring a tailored approach to each situation.

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Once the audit has been carried out, the critical risks linked to the industrial site’s water supply are identified and we propose concrete actions to reduce them. These actions can be divided into several categories.

  1. Securing the water supply
    Diversification of water sources: addition of a second borehole, connection to another source (collective network, different water table).
    Setting up a buffer reserve to guarantee a minimum stock in the event of a temporary break in supply.
    Agreement with the local authority to prioritise supply to the site during periods of water stress.
    Check the capacity of the public network to compensate for a stoppage in the main supply.
  2. Strengthening resilience to water crises
    Drawing up a business continuity plan specific to water: identifying critical processes and actions to be taken in the event of a shortage.
    Setting up real-time monitoring with sensors to anticipate drops in water table and borehole levels.
    Training teams in best practices and reflexes in the event of a drought alert or power cut.
  3. Regulatory compliance and anticipation
    Checking and updating declarations relating to water abstraction and environmental obligations.
    Adaptation of abstractions to comply with regulatory thresholds during periods of restriction.
    Setting up automated regulatory monitoring to anticipate legislative changes and ensure compliance with standards.
  4. Monitoring and tracking changes in risks
    Installation of a continuous monitoring system with EMI Industrie to monitor water levels, quality and the impact of measures taken.
    Annual reassessment of water risk with an update of the site’s Water Stress Index.
    Integration of hydrological and climatic data to adjust strategies in line with long-term trends.
  5. Optimisation and reduction of operational risks
    Preventive maintenance of boreholes and supply infrastructure to avoid unforeseen breakdowns.
    Improving crisis management protocols to react more quickly in the event of a problem.
    Working with local stakeholders (local authorities, water associations) to improve management of periods of water stress.
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Our EMI water resource management software adds significant value after the audit, enabling continuous monitoring and optimised management of water resources:

  • Real-time monitoring of consumption and infrastructure.
  • Early detection of anomalies (leaks, pressure variations, over-consumption).
  • Analysis and recommendations based on the data collected, for informed decision-making.
  • Anticipating water risks by integrating external parameters such as the weather and the availability of resources.
  • Improved compliance and traceability thanks to automated documentation and monitoring of actions taken.

By integrating the EMI solution after the audit, your company benefits from intelligent, automated control of its water management, guaranteeing sustainable security of supply and a reduction in operating costs.

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The water shortage risk audit follows a three-stage process, the duration of which varies according to the size and complexity of the industrial infrastructure:

  • Data collection (2 to 4 weeks)
  • On-site intervention (1 to 2 days)
  • Analysis and development of a targeted action plan (2 to 4 weeks)

A well-structured audit enables vulnerabilities to be identified, risks to be anticipated and water supplies to be secured over the long term.

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The main water-related risks include a drop in production, an increase in operating costs, regulatory sanctions and a deterioration in the company’s image.


An audit helps to identify vulnerabilities associated with water resources,optimise consumption and implement sustainable solutions to prevent production interruptions.

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SMD: Monitoring groundwater salinisation

Regular monitoring campaigns and analysis of hydrogeological data help to identify areas at risk. Our SMD Intrusion tool is specially designed for this precise monitoring.

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imaGeau’s involvement extends from upstream (problem analysis) to downstream (proposals and recommendations for long-term management of the resources affected by these phenomena).

Between these two stages, a series of controlled actions are put in place:

1/ State of the art – Summary of the existing situation (bibliography, summary of existing measures)

2/ continuous monitoring strategy based on an understanding of the initial problem

  • dedicated high-frequency temporal and/or spatial monitoring system (SMD)
  • data access and interpretation (EMI)
  • spatial interpretation
  • cross-referencing with geochemical analysis data
  • Modelling

3/ Analysing and cross-referencing data to calculate salinity indicators

4/ Integration of predictive models

5/ Recommendations for long-term operation/management

6 / Data management (export, connection to local system) to ensure long-term monitoring and follow-up

This approach enables a precise diagnosis of the local situation, predictive modelling to anticipate the evolution of the phenomenon and real-time monitoring of hydrogeological parameters for proactive management.

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It reduces the availability of a high-quality freshwater resource, increasing treatment costs and sometimes forcing people to seek alternative sources of supply.

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They are mainly due to :

  • Overexploitation of groundwater, which reduces the pressure of freshwater and allows saltwater to advance.
  • Rising sea levels linked to climate change.
  • The migration of chlorides into river estuaries and then into the water table during high tides or low river flows.
  • The drying up of coastalwetlands, which used to act as a buffer.
  • Drilling or infrastructurework that alters the hydraulic balance.
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  • An increase in salinity (or in measured electrical conductivity, a parameter that is proportional to salinity) in monitoring piezometer networks and in the water extracted from drinking water or irrigation wells.
  • Lower agricultural yields due to soil salinisation.
  • Changes in the biodiversity of wetlands and coastal rivers.
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Assistance can be obtained from the Agence de l’Eau, the Ademe, the regions and European funds (FEDER, LIFE).

Support from imaGeau’s water resource management experts can also make it easier to put together applications. Contact imaGeau

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Before preventive measures can be recommended, the origin, dynamics and factors influencing salt intrusion need to be fully understood.

The implementation of SMDs is accompanied by an assessment of the data acquired at high frequency in order to evaluate these different aspects and attempt to give recommendations for limiting saline intrusion: these recommendations may be to reduce pumping rates at certain periods, or even to temporarily stop pumping or to introduce specific pumping protocols.

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  • Monitoring and modelling: real-time monitoring of water quality to anticipate risks.
  • Rational management of withdrawals: limiting excessive pumping from sensitive groundwater.
  • Artificial recharging of water tables: injection of fresh water from retention basins or treated effluent.
  • Natural solutions: preservation of wetlands and reforestation of dunes to act as a buffer.
  • Hydraulic developments: anti-salt dams or reverse pumps.
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  • Local authorities and water syndicates.
  • Water agencies and public bodies.
  • Farmers and industries using the resource.
  • Specialist consultancies and research laboratories.
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WSI

Global platforms such as Water Risk Filter (WWF) or Aqueduct offer a macro view of water risks, often used by industry and promoted by insurance companies. However, these tools are based on old data (prior to 2010), often limited to surface areas and global models, ignoring specific local characteristics.

The Water Stress Index, on the other hand, offers a precise analysis tailored to your needs:

  • Up-to-date, local data: a refined vision that takes account of the geological and hydrological features of your site.
  • Greater reliability: relevant indicators for strategic decisions based on reality on the ground.
  • Concrete risk reduction: identify and anticipate real vulnerabilities to secure your resources and avoid costly interruptions to production.

In conclusion, the Water Stress Index provides you with a targeted, operational diagnosis where global tools are too general and not very useful for the strategic management of your industrial sites.

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Global platforms such as Water Risk Filter (WWF) or Aqueduct offer a macro view of water risks, often used by industry and promoted by insurance companies. However, these tools are based on old data (prior to 2010), often limited to surface areas and global models, ignoring specific local characteristics.

The Water Stress Index, on the other hand, offers a precise analysis tailored to your needs:

  • Up-to-date, local data: a refined vision that takes into account the geological and hydrological features of your site.
  • Greater reliability: relevant indicators for strategic decisions based on reality on the ground.
  • Concrete risk reduction: identify and anticipate real vulnerabilities to secure your resources and avoid costly production interruptions.

In conclusion, the Water Stress Index provides you with a targeted, operational diagnosis where global tools are too general and not very useful for the strategic management of your industrial sites.

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This diagnosis costs for an industrial site in France :

📌 Initial fee : €7,000 excluding VAT per industrial site
📌 Rate per site updated each year: €1,500

Initial fee + 5-year update per industrial site: €10,000

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We take the following criteria into account:

  • Recharge and storage: Capacity of the natural reservoir to store water and recharge itself.
  • Exploitation rate: Volume of water abstracted in relation to the capacity of the aquifer.
  • Piezometric trends: Monitoring fluctuations in underground water levels.
  • Climate context: Impact of climate change on the resource.
  • These analyses guarantee a complete and reliable assessment, tailored to each industrial site.
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